Along with the local public health departments, the healthcare and EMS organizations within the region work in partnership on emergency preparedness initiatives, including exercises, regional purchases, and plan development. While each discipline has a distinct role when responding to an emergency, many times the event will require collaboration between them.

Region 2 has a robust and diverse group of healthcare organizations within its geographical area, from community health centers to hospice services to acute care hospitals. On a monthly basis, Emergency Preparedness Coordinators from these organizations come together to learn from one another and discuss opportunities for joint trainings and workshops.

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Emergency Medical Services (EMS) provides on-scene triage and transport of patients. In the event of a Mass Casualty Incident (MCI), Region 2’s Central Medical Emergency Direction (CMED) coordinates EMS response and the transport of patients from the scene to the hospital. For more information about CMED, please visit

  • There are both public and private EMS entities within Region 2
  • Region 2 CMED conducts weekly tests of the Push to Talk phone system for the ten acute hospitals in the region

Community Health Centers

Community Health Centers provide critical healthcare services to a wide-variety of patients, including those populations that are otherwise difficult to reach. In the event of a large scale emergency, Community Health Centers may serve as Emergency Dispensing Sites (EDS) or assist with treating patients. The Community Health Centers within Region 2 have a close working relationship with the hospitals in the region, and regularly attend joint trainings, workshops, and meetings.

  • The Community Health Centers in Region 2 provide access to key healthcare resources to all in need
  • There are three Community Health organizations within the region

Long-Term Care

Within Region 2 is a large network of long-term care facilities, including skilled nursing facilities and assisted living facilities. Through participation in MassMAP, these facilities have developed processes and plans for responding to such emergencies as the evacuation of residents. Should assistance from additional disciplines (such as EMS or hospitals) be required, the long-term care facilities may work with the Region 2 Duty Officer to coordinate the response.

  • There are over seventy skilled nursing and assisted living facilities in Region 2
  • Most long-term care facilities in Region 2 are part of a statewide mutual aid plan